Privacy Policy
This policy explains what information the Lincoln House Washing website collects, why it is collected, where it goes and the choices available to you.
Who this policy applies to
This policy applies to visitors of this website and to anyone who submits an enquiry through it. References to we, us and our mean Alistair Norburn, the operator of this website.
Information you give us through the enquiry form
The homepage contains a single enquiry form. When you submit it, the following information is sent:
- Your full name (required)
- Your email address (required)
- Your phone number (optional)
- Your message (optional)
How we use your enquiry
We use the information you submit to read and respond to your enquiry about exterior cleaning, and to keep a record of enquiries received through the website.
Where your enquiry is stored and who receives it
When you submit the form, your enquiry is saved in a database used by this website, together with the date and time it was received. Saved enquiries can be viewed by the website operator through a password protected administration area.
To send an acknowledgement to you and an alert to the website operator, your name and email address, and any phone number or message you provide, are sent to Resend, an email delivery provider. Resend processes this information to deliver those emails under its own privacy policy.
Cookies
Public pages of this website do not use analytics or advertising cookies. A session cookie is set only when the website operator signs in to the private administration area, to keep that session active.
Third party content
The Service Areas page and individual service area pages include embedded maps provided by OpenStreetMap. Loading a map sends a request to OpenStreetMap servers, which will receive technical information such as your IP address.
Your choices and rights
Submitting the enquiry form is optional. Depending on applicable data protection law in the United Kingdom, you may have rights to request access to, correction of or deletion of personal information held about you, and to object to certain uses.
Where the UK GDPR applies, you may also have the right to restrict certain uses of your personal information or receive certain information in a portable format. You may complain to the Information Commissioner's Office (ICO). These rights depend on the circumstances and may be subject to legal exceptions.
To make a request about an enquiry you have submitted, you can send a further message through the enquiry form explaining what you would like us to do.
Changes to this policy
We may update this policy when the website or the way it handles information changes. The current version will always be published on this page.